PRIVACY POLICY

This privacy policy (“Policy”) sets out how Regal Den (“we,” “us,” or “our”) uses and protects any information that you provide when you use our website, www.regalden.com (the “Platform”).

Regal Den is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Platform, you can be assured that it will only be used in accordance with this Policy.

Please note that this Policy may be updated from time to time without prior notice. To ensure you are up to date with the Policy, please review this page periodically. This Policy applies to current and former visitors and customers of our Platform. By visiting and/or using our Platform, you accept and consent to the practices described in this Policy.

What Information Do We Collect?

We collect and store personal information that you provide to us or that we collect automatically when you use our Platform. This information helps us provide a safe, efficient, and customized experience, including displaying content such as recommended products that might interest you and communicating with you about your orders, new products, and latest promotional offers.

Information You Provide Us

We receive and store information you explicitly provide to us, including your username, password, name, address, telephone number, email address, date of birth, gender, and financial information such as bank account details and credit/debit card details. You may choose not to provide certain information, but this could prevent you from taking full advantage of our Platform’s features.

Information Collected Automatically

When you interact with our Platform, we automatically receive and record information from your browser or device, including your IP address, geolocation data, device identification, “cookie” information, browser type, and purchase history. This information is used for internal analysis and to provide you with personalized services, such as advertising and search results.

Information from Other Sources

We may receive information about you from third parties, such as social media services, commercially available sources, and business partners. If you access our Platform through a social media service, the information we collect may include your username, profile picture, email address, friends list, and any other information associated with that social media service.

How Do We Use Cookies?

A cookie is a small file that we transfer to your computer’s hard drive through your web browser after obtaining your permission. This file helps us recognize your browser and provide personalized features and advertisements based on your preferences and behavior on our Platform.

You can choose to accept or decline cookies. Most browsers provide instructions on how to prevent the browser from accepting new cookies and how to delete/disable existing cookies. However, disabling/deleting our cookies could prevent you from taking full advantage of our Platform’s features.

Do We Share the Information We Receive?

We respect our customers’ privacy and do not commercially exploit personal information by selling it to third parties. We share customer information only as described below:

Third-Party Service Providers

We employ other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, analyzing customer data, providing marketing assistance, processing payments, and providing search results and links. They have access only to the information needed to perform their functions and are contractually bound to not use it for any other purpose.

Compliance with Law

We may share customer information with government authorities and agencies for identity verification, fraud prevention, or legal compliance. We may also release personal information to enforce our Terms of Use, protect the rights and safety of Regal Den, our users, or others, and for fraud protection and credit risk reduction.

Business Transfers

In the event of a business transfer such as a sale, merger, acquisition, or bankruptcy, customer information may be disclosed and transferred as part of the business assets.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have the option to choose whether or not you want your information to be shared.

Is Your Information Secure?

We use adequate security policies, rules, and technical measures to protect your information from unauthorized access, misuse, or disclosure. However, we are not responsible for any breach of security or actions of third parties that receive your personal data, nor for events beyond our reasonable control, such as government actions, computer hacking, or unauthorized access.

What About Links to Other Websites?

Our Platform may contain links to third-party websites. We do not have control over these websites, and any information you provide while visiting such sites is not governed by this Policy. We are not responsible for the protection and privacy of any information you share on third-party websites.

What Choices Do You Have?

• Update Your Information: You can add, correct, update, modify, or review your personal information regularly. However, we usually keep a copy of the previous version for our records.
• Opt-Out: If you do not want to receive emails or messages from us, please contact our customer care team to de-list your email ID.
• Withdraw Consent: You can choose not to provide your personal information, withdraw your consent for its use, or request its deletion. However, this might prevent you from taking full advantage of the Platform’s features.

Contact Us: If you have any questions, comments, or requests regarding this Privacy Policy or our Platform, please contact us at support@regalden.com.